Support

Frequently Asked Questions

Everything you need to know about working with Groundswell. If your question isn't here, book a Clarity Call and we'll answer it directly.

Book a Clarity Call

General

What does Groundswell Property do?

+
We help business owners build property wealth through clear strategy, structured planning, and expert acquisition. We're not a real estate agency — we don't sell property. We build strategies, create portfolio plans, and buy property on our clients' behalf.

Do you provide finance or financial advice?

+
No. Groundswell provides property strategy and buyer's advocacy — we don't provide finance or financial advice. What we do have is the right people. When finance is the next step, we'll direct you to trusted finance specialists in our network.

Who are your typical clients?

+
Business owners and high-income professionals with a household income of $180,000 to $600,000 or more. They're usually time-poor, focused on their business, and know they should be investing in property but haven't had the clarity or confidence to start.

Do you only work in Newcastle?

+
No. We're based in Newcastle and know the Hunter Region deeply, but we work with clients and acquire property nationally. Many of our clients are building portfolios across multiple states.

How is Groundswell different from a buyer's agent?

+
A buyer's agent finds you a property. We start with strategy — what to buy, where, when, and why it fits a long-term plan. Acquisition is the last step, not the first. That's what makes us different.

Workshop

What is a Strategic Property Workshop?

+
It's a focused 60–90 minute session with our experienced team, led by company founder Tom Haigh, where we dig into your financial position, goals, and risk profile. You'll leave with a written strategy document that tells you exactly what to do next.

How much does a Workshop cost?

+
We share pricing on your Clarity Call. It's a one-off engagement with no ongoing commitment.

Do I need a Workshop before buying property?

+
Yes — and that's exactly what we help you build. Most business owners we work with have the income and equity to invest, but no clear plan. The Workshop is where that clarity starts.

Roadmap

What is a Strategic Property Roadmap?

+
It's your complete property portfolio plan for the next 5–10 years. It includes target properties, acquisition timelines, cash flow projections and a 30/60/90 day action plan.

How much does a Roadmap cost?

+
Pricing is scoped to the complexity of your situation and shared on your Clarity Call. Most clients progress naturally from the Workshop to the Roadmap.

Can I get a Roadmap without doing a Workshop first?

+
We recommend starting with a Workshop so we understand your full picture. The Roadmap builds on that foundation — it's where strategy becomes a documented, actionable plan.

Buyers Agent Service

What does Buyers Agent Service include?

+
Everything. We search the market, shortlist properties that match your roadmap, handle all due diligence, negotiate on your behalf, and manage the process through to settlement. You make the final decision — we do the rest.

How much does acquisition cost?

+
Fees are scoped based on your acquisition brief and shared on your Clarity Call. Every engagement starts with a free Clarity Call.

Do I have to use Groundswell for acquisition after doing a Roadmap?

+
No. The Roadmap is yours to act on independently if you prefer. But most clients choose to have us acquire because they're time-poor and want the process handled properly.

Getting Started

What happens on a Clarity Call?

+
A free 30-minute conversation designed to better understand your current situation, explore what you're looking to build, and determine whether we're the right fit to support you. There's no agenda and no sales pitch — just an honest conversation focused on your goals, challenges, and whether a Groundswell Workshop is the right next step for you.

Is it really free?

+
Yes. The clarity call is completely free, with no obligation. During the call, we can discuss your goals and provide details about workshop costs and options that may be suitable for your needs.

What should I prepare?

+
To make the most of your clarity call, it's helpful to have a clear understanding of your short-term and long-term goals, any significant life changes you're anticipating, and your current financial situation. You don't need to have everything figured out — the purpose of the conversation is to help bring clarity to where you are now and where you want to go next.

What happens after the call?

+
If Groundswell feels like the right fit for your goals, the next step is a personalised workshop with Tom Haigh. The workshop provides the opportunity to explore your situation in more detail, clarify your direction, and develop a clearer pathway forward.

How do I book a Clarity Call?

+
Click the 'Book a Clarity Call' button anywhere on the site. You'll be taken to a booking page where you can choose a time that suits you.
Get in touch

Still have a question?

Book a free Clarity Call and ask us directly. Or send us a message and we'll get back to you within 24 hours.

Modern luxury home
Take the first step

Ready to get your property strategy clear?

Book a free Clarity Call. No obligation. Just a straight conversation about where you are and what's possible.

Book a Clarity Call — It's Free
30 minutes. No pressure. Newcastle-based, working nationally.